Changelog
What's new in Chatku.
v2.2.0
2026
Feature
- New channels: Facebook Messenger, Instagram DM, LINE, Slack & X (Twitter) DM
- Public Help Center with step-by-step integration guides
- Guided credential & webhook setup for every channel
v2.1.0
2026
Feature
- Knowledge Base — Markdown help articles readable in the chat widget
- Messages & Help tabs in the webchat widget
- Configurable auto-unassign for idle conversations
v2.0.0
2026
Major
- Multi-tenant SaaS — many workspaces on one install
- SuperAdmin platform console
- Plans, pricing & per-org feature/limit enforcement
- Data retention jobs
v1.4.0
2026
Feature
- WhatsApp Cloud API + WhatsApp Web
- Canned responses & per-inbox auto-replies
- Labels, notes & teams
- Analytics & agent monitoring
v1.2.0
2025
Feature
- Telegram integration
- Web Chat widget
- Typing indicators & active locks
- 2FA (TOTP) + passkeys
v1.0.0
2025
Launch
- Shared inbox & real-time chat
- Agent roles & permissions
- Basic CRM (contacts + notes)