AI Router: Never Miss a Reply with Provider Failover
03 Sep 2026 · Chatku Team · 1 min read
AI providers have off days — rate limits, timeouts, the occasional outage. The AI Router makes sure your customers never feel it.
How it works
- Configure an ordered list of provider routes.
- If the first provider returns a 429 or 5xx, the router fails over to the next one automatically.
- A failing provider is put on a short cooldown so retries skip it until it recovers.
The result is a chatbot that keeps answering even when a single provider stumbles — no manual switching, no dropped conversations.
Operators manage routes and see per-provider health from the admin panel.