Smarter Answers: Knowledge Base with AI Search

The AI chatbot can now answer from your own knowledge base — accurate, on-brand replies instead of generic guesses.

Retrieval-augmented generation (RAG)

• Write articles under Settings → Knowledge Base.
• The assistant finds the most relevant ones using semantic search — it matches meaning, not just keywords, so "I want to move my hosting" finds your "migration" article.
• Click AI index after editing to rebuild the embeddings.

Turn on Use Knowledge Base (RAG) on the AI Chatbot page and your documentation starts doing double duty.