Product updates, guides and announcements.
Let AI handle first-line replies — on our managed models or your own API key — with automatic hand-off to a human.
Chain multiple AI providers so a rate limit or outage on one silently fails over to the next.
Your help articles now power grounded AI replies using semantic (vector) search.
Draft a grounded reply with one click, then edit and send — the human stays in control.
Jump into a long thread instantly with an AI summary of what has happened so far.