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Introducing Chatku 2.2 — Five New Channels

23 Jul 2026 · Chatku Team · 1 min read

We shipped Chatku 2.2, our biggest channel update yet. Your team can now handle conversations from five more places without leaving the shared inbox.

What's new

  • Instagram DM — reply to story mentions and direct messages
  • Facebook Messenger — Pages inbox, unified with everything else
  • LINE — official account messaging, stickers included
  • Slack — turn a workspace channel into a support queue
  • X (Twitter) — direct messages routed to agents

Why it matters

Every channel lands in the same conversation view, with the same typing indicators, assignment, and collision protection you already use. No new tabs, no context switching.

Connecting a channel takes about two minutes from Settings → Inboxes.

Head to your dashboard to add one today.