Pin the Messages That Matter
13 Aug 2026 · Chatku Team · 1 min read
Important details shouldn't get buried. Pin any message to keep it front and centre.
Control who sees a pin
- Everyone — visible to all agents on the conversation.
- Just me — a private bookmark for your own reference.
- My team — shared with your team only.
Pin an order ID, a shipping address, or a promise you made, and it's always a glance away — no scrolling required.