News
Product updates, guides and announcements.
Connecting Instagram DMs
Bring Instagram direct messages and story replies into your shared inbox via the Meta Graph API.
Connecting Facebook Messenger
Turn your Facebook Page inbox into a first-class support channel in a few minutes.
Canned Responses That Save Hours
Turn your most-typed answers into slash-triggered templates, with variables that personalise each reply.
A Practical Guide to Roles & Permissions
Give each teammate exactly the access they need — no more, no less — with per-role permissions.
Security First: Audit Log & Encrypted Backups
Track sensitive actions and export your configuration to an encrypted, portable file.
Two-Factor Authentication for Every Agent
Add TOTP-based 2FA per account, and let admins require or enrol it for the whole team.
Introducing Chatku 2.2 — Five New Channels
Instagram, Facebook Messenger, LINE, Slack, and X are now first-class channels in your shared inbox.
WhatsApp Cloud API: Test Your Connection Before Going Live
A new one-click test button verifies your phone number ID and token so you catch config errors early.
Ghost Mode: Step Away Without Breaking the Queue
Toggle Ghost Mode to appear offline while staying logged in. It auto-disables after 8 hours.